The system sends automated SMS messages on behalf of the dealer, ensuring customers stay informed and engaged. Messages include service reminders, updates when a repair
status changes, and other relevant alerts. This keeps customers happy and reduces missed appointments.
Cost: $0.049 per SMS, charged to the dealer.

A simple digital tool that allows customers to perform a bike fitting on their own — either before purchasing a new bike or to adjust a used one.
Perfect for online shoppers and second-hand buyers who want the best fit without going to a shop.
Cost: $5 per fiting

Most bike shops struggle to maintain customer relationships beyond the point of sale. With our automated newsletter feature, dealers can easily stay in touch.
We use real-time data to send bike-type-specific emails directly to customers. Each email is personalized with the customer’s name, their bike photo, and seasonal content (e.g. a
mountain bike owner receives an autumn service reminder).
The booking link included leads directly to the shop’s online scheduler.
Cost: $0.10 per email, sent monthly.
Sender: The dealer’s name, so it feels personal and local.

A smart insurance package that offers added peace of mind. If a bike is stolen and the customer makes a claim through their home insurance, we cover the deductible — so they
don’t pay anything out of pocket.
Also includes access to the international bike registry through BikeFolder.
Cost: $3.90 per month per user.

BikeCare+
Our premium, all-inclusive bicycle insurance plan. It covers theft, damage, and more — offering total peace of mind for both new and used bikes.
This plan includes all features from Safe Bike, plus full-value coverage.
Cost: $39 per month per user.

A life-saving innovation. Each rider receives a QR code sticker to place on their helmet. In the event of an accident, anyone can scan the code to:
Call emergency services
Access medical info
Notify relatives
View first aid videos
Share insurance details
This tool is especially valuable for families, youth teams, and solo riders.
Cost: $1.5 per month per rider
More info: www.prolomo.com (open on mobile)

When a bike is sold, the entire BikeCard — including service history, registration, insurance, and warranty info — is transferred to the new owner with one click.
This creates trust, simplifies second-hand sales, and preserves the value of the bike.
Cost: $5 per transfer

Bike fitting has become a key service for professional and recreational cyclists alike. Our in-shop 6-point BikeFit tool helps staff guide customers to the right frame size and
adjustments based on their body and riding style.
Accessible through the staff app, each completed fit is saved as a PDF to the customer’s BikeFolder account for future reference.
Cost to dealer: $3–5 per fit, depending on volume.

Stuck at home and struggling to adjust your gears? Our Online Bike Doctor lets customers scan a QR code on their bike and get instant 1-on-1 video help from a professional
mechanic.
The mechanic will see the bike’s complete BikeCard and can provide tailored support in minutes.
Convenient. Fast. No trip to the shop needed.
Cost: $20 per 15-minute session

Brands using BikeFolder can choose between Freemium and Premium access.
Premium includes:
Direct-to-customer marketing
Real-time stock visibility
Custom out-of-stock alerts and reporting
It’s a powerful tool for improving sell-through and customer engagement.
Cost: $0.10 per bike per month.

With deep insight into what bikes people own, we create targeted tourism promotions that speak directly to the rider’s interests.
An e-bike owner might get oers for wine tours in France. A mountain bike rider might see MTB park packages.
This creates high engagement and measurable results for tourism partners.

When a customer wants to sell their bike, we connect them to a trusted refurb vendor. The vendor picks up the bike, refurbishes it, and resells it — all hassle-free for the user.
Using our data, we generate detailed listings and push them directly into the vendor’s system.
Cost to customer: $30–$90, depending on vendor service level.

Leasing bikes is becoming more popular — but the process is often slow and inefficient.
With BikeFolder, leasing providers, insurance companies, and customers all benefit from streamlined workflows, accurate data, and time-saving tools.
We also schedule automatic annual service reminders, helping preserve the bike’s value at lease-end.
Cost: $3 per bike per month